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Our Mission
To develop
successful relationships with clients, through professional accounts
receivable collection and
recovery services.
About us
Jana
Ferrell & Associates, L.L.C. is a third-party collection agency
specializing in commercial and consumer collections. Jana Ferrell was
organized under the laws of the state of Oklahoma. With its principal place of
business in Oklahoma City,
Oklahoma, the company is
centrally located to maximize national coverage. Jana Ferrell is a member
of ACA International and the Oklahoma Collectors Association, Inc.
Jana Ferrell offers a team of professionals with broad experience in
receivables management. Our knowledge, skills, targeted collection style
and up-to-date technology is concentrated toward recovery of aged accounts.
Our goal is to provide your company the greatest level of debt recovery
possible.
To assist our clients in their endeavor to increase cash flow
from accounts receivable portfolios, Sequel Outsourcing, L.L.C., a sister
company of Jana Ferrell and Associates, L.L.C., is available to offer
exceptional outsourcing services. These outsourcing services include
accounts receivable management, pre-billing, and telephone assistance with
customers and medical claims processing under the name of the client.
Sequel will organize, develop and operate outsourcing services tailored to
each client's specific needs.
Working in conjunction with Jana Ferrell is Beck & Associates,
P.C. Beck & Associates is a law firm specializing in consumer and
commercial collections. If necessary, a collection lawsuit can be filed by
Beck & Associates in the state of Oklahoma. Jana Ferrell also has access
to a nationwide network of attorneys selected by Beck & Associates to
file suit outside the state of Oklahoma.
There will be no lawsuits filed and no settlements offered without the
express, written consent of our client.
Targeting the collection style for each client combines
matching the recommendations of the client with current trends and technology.
Jana Ferrell will strive to utilize the best technology has to offer
because we believe performance delivers results.
Training focus includes knowledge of current federal and state collection
laws and regulations, client procedures, efficient skip-tracing techniques,
computer software training and professional communication skills.
Monitoring, coaching and supplemental training enhance the quality and
professionalism of performance. The Fair Debt Collection Practices Act
(FDCPA) and applicable state laws guide our actions. Our objective is to
ensure a positive customer relations image for our clients and Jana Ferrell
while obtaining the greatest recovery of client dollars.
Our
team understands the market trends and focuses on the challenges faced by
healthcare providers today by identifying and meeting the specific needs of
each client. The Health Insurance Portability and Accountability Act
(HIPAA) is an example. Organizations are required to develop and implement
privacy policies and procedures consistent with HIPAA and other applicable
laws. Our employees understand and protect the private nature of health
information.
(Services Offered May Not Be Available
In Every State)
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